Designed to Serve You
NuSource is the strategic partner dedicated to transforming the customer experience and enhancing financial institution efficiency through cutting-edge, integrated technology solutions.
We offer an in-depth consultative approach focused on understanding your unique challenges and crafting tailored solutions that drive tangible results. Our commitment to your success is backed by our “No-Risk SLA Performance Guarantee,” ensuring that our solutions deliver measurable value and enhance your institution's overall success.
We understand that implementing new technology can be complex and disruptive, that's why NuSource offers a comprehensive approach. More than just consultation, we offer the solution to meet your specific needs, followed by seamless installation, training, and execution. Let us help you reassign lesser-value activities to technological solutions that better fit the goals of your FI.
As Hyosung’s largest ITM deployer, Preferred Partner, and winner of the prestigious Diamond Club Award, you receive the attention and service you deserve. We are the only full-service partner authorized to resell Hyosung products to financial institutions in Minnesota, Wisconsin, and South Dakota. We also serve many other markets as an Authorized Hyosung Reseller.
Our mission is to consistently deliver value-added consultative solutions and quality service experiences based on Integrity, Professionalism, and Teamwork.
Why Partner With a Technology Solutions Integrator Like NuSource?
Not all ITM technologies are created equal, nor are the companies that claim to be experts in the field! When choosing a vendor, what appears to be lower upfront hardware pricing makes an already complex decision even more difficult.
As ITM technology continues to be widely adopted, companies that have little to no expertise in this area are attempting to enter the market. Partnering with a true Technology Systems Integrator with hundreds of ITM deployments is the best way to guarantee a successful outcome.
The current integrated ITM infrastructure is made up of many moving parts that interface with existing applications. ITM self-service technology demands system integration (SI) to cross connect banking applications seamlessly. This includes core systems, ATM Switch Networks, Payment Processing Systems and secure, self-service / assisted service transactions - across multiple vendor platforms.
A decision to invest in ITM technology is a large commitment that should not be left to chance. Choose a technology partner that includes ITMs as part of their core business. Your customers will thank you!
Our Added Value Speaks for Itself:
We do not outsource our technicians. Our strong in-house team is carefully selected based on our company's values and culture. We provide all the necessary training, tools, and resources to excel in their roles. With the addition of remote connectivity to your technology, our techs provide better response times, quicker diagnosis and the appropriate resolution. We believe that by maintaining direct control over our service delivery, we ensure a superior customer experience that simply cannot be replicated through subcontractors.
Meet Our Leadership Team
Rod Beaver
CTO
Mike Pratt
VP of IT
Kristen Freeman
CFO
Jon Erpelding
CEO
Allan Lenius
VP of Sales
David Prairie
VP of Operations
A History of Excellence
What has made NuSource so successful for so long is the great team of employees who consistently amaze us with their dedication to the business, each other, and our clients. Everyone talks about how important culture is; they are 100% right. Our employee ownership program has created an environment that allows our team to be leaders and foster creativity, trust, and empowerment.
The first 25 years for NuSource have been incredible; we feel confident that the next 25 will be even better.
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NuSource Financial is so innovative. They are well-versed in the latest technology, and their level of expertise is second to none. They are almost too innovative for some of our laggard branches, who are stuck in their ways and hesitant to adopt the latest technology. That’s a good problem to have, though.
THE STEPHENSON NATIONAL BANK & TRUST
