Net Promoter Score (NPS®) has become the international standard for measuring customer satisfaction levels.* NPS® is based on the question, "How likely are you to recommend us to a friend or colleague?"
We are proud to announce that NuSource was NPS rated 92.8 August of 2024.
*A score of 70+ is considered World Class.
Why is Achieving "World Class Service" Important?
Exceptional Service Guarantee: With a staggering 88.9 NPS, NuSource assures our customers they will receive outstanding attention and top-quality service.
Employee-Driven Quality: Our employee-owned model fosters genuine dedication to your success. We are invested, not just a vendor.
Forge Deeper Relationships: Build trust and foster enduring customer connections when your equipment and security is top of line and working properly.
Elevate Your Customer Experience: Leverage our expertise to help raise the bar on satisfaction and loyalty for your financial institution.
